John Silva

Product · Operations · Marketing

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Detailed Resume

Full Career History

Crypto/fintech product manager focused on revenue, liquidity, and customer experience.

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Experience

Product Manager | Pro Products

Bitso · Crypto Exchange · São Paulo & Mexico City (Remote)

Nov 2024 – Present

  • Launched Bitso Prime Broker (self-service 24/7 OTC RFQ), reaching 12x revenue in three months and >$850M/month volume across OTC offerings in Mexico, Brazil, Argentina, and Colombia.
  • Reduced trading cycle to <1 second.
  • Worked with Smart Order Routing (SOR).
  • Leading Margin Trading and Lending initiatives.

Chief Operating Officer & Chief Marketing Officer

BotConversa · São Paulo, Brazil

Feb 2024 – Dec 2024

  • Reduced monthly churn by 19.83% in the first 30 days.
  • Identified a high-value revenue segment.
  • Launched BlinkChat with R$600,000 revenue in first 2 hours.
  • Built product and operations governance with OKRs.

Senior Operations Manager

Traders Club (BVMF: TRAD3) · São Paulo, Brazil

Jul 2023 – Jun 2024

  • Increased production by 187% with R$1.5M/year savings.
  • Established TC News as leading investor radio platform.
  • Rebuilt FLJournal architecture for SEO and tracking.
  • Implemented advanced dashboards and governance automation.

Product Manager

PicPay · São Paulo, Brazil

Oct 2021 – Jul 2023

  • Helped build the PicPay Invest brokerage for >60M users from scratch, including investment products strategy and operational setup.
  • Led migration of R$20B fixed-income custody from Banco Original.
  • Launched the Investment Catalog with Fixed Income products.
  • Managed multidisciplinary delivery across regulated domains.

Founder & Chief Performance Marketer

Adversity · São Paulo, Brazil

May 2020 – Apr 2023

  • Managed more than R$67 million in performance marketing investments across 11 companies.

Core Skills

  • Product strategy & discovery
  • Exchange infrastructure, OTC/RFQ systems
  • Smart Order Routing (SOR)
  • Margin trading (cross-margin, collateral, liquidation)
  • Listings frameworks and governance (KYB/AML)
  • Rapid prototyping with AI coding tools
  • Metrics, OKRs, experimentation, and process optimization
  • Stakeholder management and cross-functional runbooks

Tools

Looker · Amplitude · Datadog · Metabase · Jira · Python · MQL5 · Cursor · OpenAI Codex · Claude Code

Languages

  • EnglishFluent/Native
  • SpanishAdvanced
  • PortugueseFluent/Native